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General Information

General Information:

How can I contact you? 

We'd love to hear from you! Our customer service team is available during business days and hours (Monday-Friday 9am-5pm EST) via email ( or phone (716) 255-4423.

Where are your items made?

Our products are made from all over the world! 

All of our products are shipped directly to you from our headquarters in Boynton Beach, FL

Do you have any discount codes?

If you sign up for our newsletter or texts you will receive discount codes! You can also follow us and our mini reps on Instagram for a discount code!

Do you ship internationally?

Yes! The customer is responsible for any or all fees from local customs. Shipping costs depends on package size and location.

What if I am having issues with my package delivery?

For missing packages please contact your local post office with your tracking number. Fia Ro is not responsible for any lost merchandise; however we advise you to reach out to us so we may assist you in any way possible!